QUALITY OF WORK LIFE OF POLICE OFFICERS: A CASE STUDY OF A POLICE STATION IN BANGKOK METROPOLIS

Tikhamporn Punluekdej

Tikhamporn Punluekdej Graduate School, Southeast Asia University, Bangkok, Thailand

Keywords: Quality of work life, Police officer, Police station

Abstract

This research aims to study 1) the level of quality of work life of police officers at the police station in Bangkok Metropolis, 2) the relationship between the personal factors, in terms of sex, age, education, work tenure, monthly income, and marital status, and the quality of work life of police officers at the police station in Bangkok metropolis. The questionnaires are used to collect data. The sample size includes 120 police officers at one of the police stations in Bangkok metropolis. The descriptive statistical data include frequency, percentage, mean, and standard deviation. The data are also analyzed by using t-Test and One-Way ANOVA.
The results revealed that most of the respondents were male (98.4 percent), aged between 31-40 years old (46.7 percent), holding a bachelor degree (72.1 percent), with work tenure of 6-10 years (45.7 percent), having a monthly income between 10,000-20,000 baht (44.8), and are married (69.1 percent). The overall quality of work life of police officers at the police station in Bangkok metropolis is at the high level (μ =3.86). The analysis also showed that police officers with differences in work tenure and monthly income have a difference in quality of work life at the statistical significant value of 0.05.