SATISFACTION OF FINANCE OFFICE AND WORKING CONDITIONS IN CAMPUS
Abstract
Satisfaction of finance office and working conditions in campus is an essential study for the attitude of staff in Suan Sunandha Rajabhat University whether they are happy and fulfilling their expectation and needs at workplace under the campus working conditions and its environment. Satisfaction can be measured with the results can be used for some policies to be enhanced. The objectives of this survey were to investigate the level of satisfaction of staff in finance office and their perception of working conditions and also aimed to offer guidelines for enhancing better campus working conditions. By employing a quantitative research method, a total of 200 employees who were working directly in the finance office and related fields from various departments of university were randomly chosen during the summer of the year 2019. The sample group were they subjected to a survey interviewed to elicit their opinions, comments, and suggestion. A five points of Likert-five-scales interview was designed and developed to obtain more in-sight information from three groups: staff, faculty members, and management. The findings from this study revealed that the majority of respondents were highly satisfied with campus finance office and working conditions with the overall mean of 4.76 and standard deviation of 0.9001. The positive attitude environment in the campus, open communication policy, and career development were three essential elements to contribute the level of satisfaction.