SATISFACTION OF CAMPUS BOOKKEEPING MANAGEMENT

  • Chonlada Rouydee Suan Sunandha Rajabhat University, Bangkok, Thailand
  • Sathapath Kilaso Suan Sunandha Rajabhat University, Bangkok, Thailand
Keywords: Satisfaction, Bookkeeping, Document Management

Abstract

         Satisfaction level of campus bookkeeping management is one of the best ways to make an assessment of the effective management to meet the expectation of the users and stakeholders. Campus bookkeeping management is gain more complexity and larger business transactions. Therefore, it is vital to the success of the overall picture of Suan Sunandha Rajabhat University management to investigate this issue. Effectiveness of campus bookkeeping management certainly enhance the positive integrity image of university and control which it is also essential to assure public confidence. Satisfaction of both staff, and faculty members in campus is the topic of study. The objectives of this research were to examine the flow of document and process of campus bookkeeping and to offer guidelines to improve the flow of document and process of campus bookkeeping. With the use of a qualitative research technique, a total of 20 main staff and faculty members from various departments of university at the third of the year 2019 was subjected to an in-depth interviewed. The findings of this study showed that the focus group reported that the majority of them were highly satisfied with the flow of document and process of campus bookkeeping. The reasons included that system was updated and participants found it moderately difficult to use. However, the speed and the level of accuracy had been very satisfied.

Published
2020-02-11