Development of the International Conference Management System

Abstract

This study aimed to develop an international academic conference management system and to study the user satisfaction towards the international academic conference management system of the Faculty of Humanities and Social Sciences, Suan Sunandha Rajabhat University. The samples of this study were 132 users obtained from a calculation using the formula of Krejcie and Morgan (1970) and were selected by simple random sampling method. The questionnaires were used to collect data. The data from the questionnaires were analyzed quantitatively for descriptive statistics, such as percentage, mean (x̄), and standard deviation (S.D.). The findings revealed that the designed system was considered highly effective and was assessed in detail across five dimensions—1) function requirement, 2) functionality, 3) usability, 4) performance, and 5) data security—the system's effectiveness was scored as extremely high in all categories, with an average score of 5.00. Moreover, the top three overall contentments of the system in which the highest average score were the user satisfaction evaluation (x̄ = 4.56, S.D. = 0.67), the completeness of academic conference information (x̄ = 4.55, S.D. = 0.64), and the system's capacity to ensure accuracy at all times (x̄ = 4.54, S.D. = 0.67). In contrast, the system's simplicity and flexibility were at the lowest satisfaction score (x̄ = 4.48, S.D. = 0.69).