TECHNIQUES FOR WRITING OFFICIAL BOOKS, COMPILED BY TRAINING AND PERSONNEL DEVELOPMENT DEPARTMENT SUAN SUNANDHA RAJABHAT UNIVERSITY

Abstract

This study on techniques for writing official letters was compiled by the Personnel
Training and Development Department, Suan Sunandha Rajabhat University. Its objective was
to provide information regarding correct writing of official letters, according to the Office of
the Prime Minister’s regulations on correspondence. Questionnaires about techniques for
writing official letters of personnel of Suan Sunandha Rajabhat University were used as tools
to collect data.
The population of this study consisted of the members of staff of the Personnel Training
and Development Department, Suan Sunandha Rajabhat University. Purposive sampling was
used to obtain a total of 24 samples. Data were then processed by computing the mean values
and percentages of the responders. Descriptive statistics was used to analyze the data. The
results were reported in a tabular format.
Results showed that there were 24 responders from the Personnel Training and
Development Department, Suan Sunandha Rajabhat University. The survey question which
had the highest agreement level at 85.71 per cent was “writing of official letters should be clear
and correct, and follows a format specified by the Office of the Prime Minister’s regulations
on correspondence. ” The questions with following agreement levels, in order, included
“arrangement of content uses appropriate, clear, and easy-to-read language” (82.14 per cent),
and “official language should be used with appropriate recipients and in appropriate occasions”
( 75. 00 per cent) . Therefore, writing of official letters was both science and art. The science
aspect consisted of the principle of clarity, uses of language that was grammatically correct and
appropriate to the recipients and occasions. The art aspect consisted of uses of language that
was pleasing to the reader and led to fulfillments of the letter’s objectives. This required the
writer to be a proficient reader and an experienced writer. Writing good official letters required
skills and experience.