SUCCESSFUL QUALITY FACTORS ON PUBLIC ADMINISTRATION DEVELOPMENT.

Abstract

         The research objectives represented to study the successful quality factors on public administration development and factors relating the quality development of public administration. The research methodology represented the qualitative approach through documentary research and group interviewing, the studied topics focused on the quality development of public administration. The studied population of 35 administrators represented from purposive sampling of the administrators who held their positions not less than ten years in various of ministries and departments. The research instrument represented group interviewing with the questions and interview in the group, classified the data to each topic and reviewed to illustrate the research question topics. The documentary research represented the evidence-based document that complied with the research questions and reviewed according to the in-depth interview. The finding found the quality development of public administration comprised with seven components of 1) the administrators’ assessment 2) policies planning 3) clients and stakeholders orientation 4) measurement, analysis, knowledge management and alternatives evaluation 5) human resources orientation 6) procedures making 7) operational results.