ENGLISH CAMP: STAFF AND STUDENTS’ LEVEL OF SATISFACTION
English camp is one of the best ways to improve students’ level of communication. English communication skills development is very important for them to be competitive in the globalization. Suan Sunandha Rajabhat University aims to enhance English training programs every year. In fact, the success rate of the trainings depends on the level of satisfaction of activities from English camps. The purposes of this research were to conduct the survey investigation of level of satisfaction from English camps during the first quarter of year 2018 and to offer some recommendations to improve the training programs. In order to find the results of research objectives, this study utilized both qualitative and quantitative method to offer the answers. About 12 staff members was chosen for an in-depth interview and about 120 students were randomly selected from many different English camps to be sample group for quantitative method. Data collection was done by using an interview questionnaire. Statistical analysis was performed by using SPSS program. Mean, and standard deviation were mainly used for data analysis and obtaining results. The result of this investigation was reported that the majority of students seemed to have a high level of satisfaction on various activities of English camps. Entertainment mixed with activities had a higher rate of satisfaction as well as higher rate of attendance than purely academic activities. The recommendations from this study included to offer more entertainment mixed activities to motivate students to have high level of satisfaction such as music & game activities, sport activities, fitness activities, and contesting activities.