PROBLEMS STUDY AND SOLVING GUIDELINES IN DOCUMENT MANAGEMENT OF THE ACADEMIC AFFAIRS DEPARTMENT, COLLEGE OF LOGISTICS AND SUPPLY CHAIN

Abstract

            The purpose of this research is to study the document management problems of the academic affairs department and propose guidelines for solving the administrative documents problem by using a questionnaire from the sample group, personnel, faculty staff who worked in the academic department that related with document management at College of Logistics and Supply Chain Nakhonpathom Education Center Suan Sunandhan Rajabhat University. The statistics used in the research were percentage, mean, standard deviation. Found that the first problem was the overproduction coping, the delayed of documents transferring back to the owner subject, document storage space was not enough, borrowing and searching documents system were not categorized, causing delayed searches and the effect of delayed document destruction causes insufficient document storage space. Guidelines for solving the document management problem 1) should define the document system in categorized 2) for the document destruction problems, because there had a lot of documents, such as grades, documents, examinations, disbursement of teaching fees, so there was a problem that could not destroy the document according to the specified regulations. Therefore, should be more careful in documents categorizing including providing a document value assessment to determine in a time limit for keeping, to suit the needs and can be destroyed when due.