ROLE OF HUMAN RESOURCE MANAGEMENT AND EMPLOYEE SATISFACTION OF AIRLINE BUSINESS IN CHINA

Abstract

The research was to investigate the current issue of Human Resource Management and
Employee Satisfaction of the Airline business in China. The conceptual framework was
developed from the literature review, survey in the area, and other contemporaneous research
in human resource management. Accordingly, the researchers consider the importance of
earning, skill, management, Workplace relationships, and happiness at the workplace.
In this, the researchers employed the quantitative research approaches. The instruments of
research were the steps of a questionnaire. Data were collected from 253 people who are
employees of the airline business. The data collected were analyzed using descriptive statistics
as mean, standard deviation, and percentage on the basis of observing the actual employee
satisfaction of the organizations studied through all operational links in human resource
management. Findings are applications of earning, skill, management, Workplace
relationships, and happiness at the workplace, and employee satisfaction is high-level.