HUMAN RESOURCE MANAGEMENT ON EMPLOYEE SATISFACTION OF AIRLINES BUSINESS IN CHINA

  • Yanxian Guo Suan Sunandha Rajabhat University, Thailand
  • Panida Ninaroon Suan Sunandha Rajabhat University, Thailand
Keywords: HUMAN RESOURCE MANAGEMENT, EMPLOYEE SATISFACTION, AIRLINES BUSINESS IN CHINA

Abstract

The research was to investigate actual human resource management factors affecting
employee satisfaction. The conceptual framework was developed from the literature review,
survey in the area, and other contemporaneous research in human resource management.
Accordingly, the researchers consider the importance of earning, skill, management,
Workplace relationships, and happiness at workplace.
In this, the researchers employed the quantitative research approaches. The instruments of
research were the steps of a questionnaire. Data were collected from 253 people who are
employees of the airline business. The data collected were analyzed using path modeling and
on the basis of observing the actual employee satisfaction of the organizations studied through
all operational links in human resource management.
Findings are as follows: Applications of earning, skill, management, Workplace
relationships, and happiness at the workplace were explanatory of the variance in employee
satisfaction at 54.4 percent (R2 = 0.544). Each factor involves significant aspects, with the total
being 26. All elements should be addressed if problems are to be solved over the long haul.

Published
2023-07-21