DEVELOPING THE GOVERNMENT ADVANCE LOAN PROCESS AT THE FACULTY OF MANAGEMENT SCIENCE, SUAN SUNANDHA RAJABHAT UNIVERSITY

Abstract

Abstract—In response to the dynamic landscape of financial management in higher education, this research presents the development and implementation of an innovative Government Advance Loan Process at the Faculty of Management Science, Suan Sunandha Rajabhat University. The aim of this initiative was to enhance operational efficiency, user satisfaction, and compliance with financial regulations within the institution. An interdisciplinary approach was adopted, incorporating exploratory research, needs assessment, and technology evaluation to inform the system's design. The development process emphasized a user-centric design, involving faculty, staff, and key stakeholders in shaping the system's functionalities. Continuous feedback mechanisms, pilot testing, and iterative refinements were employed to ensure the system met user expectations. Analysis results demonstrated a substantial increase in user satisfaction, with users praising the streamlined processes and reduced processing times. The system exhibited efficiency gains, as evidenced by a notable decrease in loan processing times. Compliance with financial regulations and governance standards was rigorously upheld, fostering transparency and accountability. To further enhance the system's functionality, recommendations include continuous user training, feature expansion, cybersecurity measures, integration with other institutional systems, and a focus on scalability and future-readiness.