DEVELOPING ENGLISH LANGUAGE SKILLS FOR EXCELLENCE IN SECRETARIAL WORK AT SUAN SUNANDHA RAJABHAT UNIVERSITY

Abstract

Abstract— In response to the evolving demands of a globalized professional landscape, Suan Sunandha Rajabhat University initiated a comprehensive program aimed at enhancing the English language skills of its secretarial professionals. This study presents the abstract of an in-depth analysis that evaluates the effectiveness and impact of the English language skills development program. Through a mixed-methods research design incorporating both qualitative interviews and quantitative surveys, the research delves into the outcomes of the program and provides valuable insights into the transformative journey undertaken by secretarial professionals at the university. The findings of this study contribute valuable insights into the transformative potential of English language skills development programs for secretarial professionals. As organizations continue to navigate a globalized environment, the study's recommendations serve as a roadmap for institutions seeking to optimize language proficiency initiatives and foster holistic professional growth. By aligning with the broader vision of Suan Sunandha Rajabhat University for excellence in secretarial work, this study serves as a catalyst for ongoing improvements, emphasizing the dynamic nature of language skills development within a multicultural and interconnected professional landscape.