DEVELOPING TRAINING PROGRAMS TO ENHANCE WORK EFFICIENCY OF PERSONEL AT SUAN SUNANDHA RAJABHAT UNIVERSITY

Abstract

Abstract— In the dynamic landscape of higher education, the efficiency and effectiveness of personnel are critical for the sustainable success of academic institutions. This study focuses on the development and implementation of targeted training programs at Suan Sunandha Rajabhat University, aimed at augmenting the work efficiency of its personnel. Employing a comprehensive mixed-methods approach, the research integrates quantitative assessments and qualitative insights to discern the impact of the training interventions. Quantitative assessments reveal a substantial enhancement in participants' knowledge and skills, indicating the success of the tailored training interventions. Concurrently, performance metrics analysis illustrates positive trends in efficiency indicators across diverse departments, underlining the practical applicability of the training content. Qualitative exploration, conducted through interviews and focus group discussions, provides nuanced perspectives on the perceived impact of the training. Participants express heightened confidence in applying newfound skills, fostering improved team dynamics, and contributing to a positive organizational culture. The findings serve as a valuable resource for academic administrators, instructional designers, and policymakers seeking to cultivate a culture of continuous improvement and excellence in university administration.