DEVELOPMENT OF FINANCIAL SERVICE MANAGEMENT SYSTEM OF COLLEGE OF LOGISTICS AND SUPPLY CHAIN, SUAN SUNANDHA RAJABHAT UNIVERSITY, NAKHON PATHOM CAMPUS
Abstract— The objectives of this research are to 1) study the problem of monetary disbursement, 2) use the problematic situation to determine the guidelines for monetary disbursement, and 3) to evaluate monetary disbursement to perform the disbursement of money accurately, quickly and efficiently by formulating a solution to the problem and including the preparing operational manuals. The population was 70 personnel who work regularly at the College Logistics and Supply Chain, Suan Sunandha Rajabhat University, Nakhon Pathom Campus. The questionnaires were used to collect the data. Statistical data analysis consisted of percentage, mean and standard deviation. The results showed that most of the problems arose from a lack of personnel knowledge and understanding of relevant rules, regulations, orders and practices, including follow-up information and news in performing tasks. For procedural problems, operational methods were too many. In addition, the information and documents were not complete according to the specified rules so that the disbursement did not meet the quantified rate. The operational errors caused delays in budget disbursement. Therefore, it has demonstrated that personnel should be provided with accurate information on rules and procedures for disbursement to create knowledge, understanding, expertise, accuracy and accuracy in working.