THE QUALITY DEVELOPMENT OF ONLINE ACADEMIC SERVICES, COLLEGE OF LOGISTICS AND SUPPLY CHAIN, SUAN SUNANDHA RAJABHAT UNIVERSITY

Abstract

Abstract—The research’s objectives are 1) to develop online academic services to meet the student’s requirement, College of Logistics and Supply Chain, Suan Sunandha Rajabhat University. 2) To evaluate the use of the online academic services, College of Logistics and Supply Chain, Suan Sunandha Rajabhat University. The 500 students at College of Logistics and Supply Chain, Suan Sunandha Rajabhat University, 2022, are research population. The questionnaire is used as research tool. The statistics are used for analyzing such as frequency, mean, percentage, Standard Deviation and Rating.
The results show that 1) the overall students are very satisfied with the online registration service. (Mean = 3.66, SD = .74). 2) Factors affecting satisfaction with online registration services is building with highest satisfaction level (Mean = 3.93, SD = .68), facilities and process are very satisfied (mean = 3.91, SD = .67), (Mean = 3.90,S.D. = 1.06), respectively. Finally, personal is at moderate satisfaction level (Mean = 2.96, SD =. 55). Therefore, the satisfaction on the online registration service, College of Logistics and Supply Chain, Suan Sunandha Rajabhat University is not consisted with the research hypothesis test, that the students are satisfied with online registration service, College of Logistics and Supply Chain, Suan Sunandha Rajabhat University, except in term of personnel.