THE INTERNATIONAL STUDENT SATISFACTION TOWARD ADMISSION SERVICES OF COLLEGE OF LOGISTICS AND SUPPLY CHAIN, SUAN SUNANDHA RAJABHAT UNIVERSITY

Abstract

Abstract—The objectives of this research are 1) to study problems and to find solutions to international student admission service problems, and 2) to develop international student admission services. The sample was 100 international maser students of College of Logistics and Supply Chain, Suan Sunandha Rajabhat University, in the academic year 2021. The simple random sampling was used to select the sample. The research tool was a questionnaire. The statistics used for data analysis were frequency distributions, mean, percentage, standard deviation and rating. The results showed that 1) the international students were satisfied with the college admission services at a high level, and 2) factors affecting international student satisfaction toward the college admission services included the facilities, followed by the process, and personnel, respectively. These results can be a guideline to improve the college admission services and satisfy the international master students in the future. Moreover, academicians can use the research findings to extend their study on student satisfaction.