THE INCREASING OF PERFORMANCE EFFICIENCY WAREHOUSE, A CASE STUDY KERRY EXPRESS SALAYA COMPANY
Abstract— The objectives of this research were 1) to study the working procedures in the warehouse 2) to analyze the guidelines for improving the efficiency of warehouse operations. The population consisted of managers and 5 employees of the establishment. Data from interviewees were analyzed by content analysis. This paper presents the results of a qualitative research. Results of this research were the following.
1. Approaches to increase the efficiency of the company's warehouse operations. Kerry Express Salaya can be applied in warehouse operations. Analysis of the root causes of problems arising in the organization's operating processes and to optimize the efficiency of work in the warehouse.
2. Planning before executing daily operations is important to increase efficiency in warehouse operations and can greatly increase customer satisfaction.