THE INCREASING OF PERFORMANCE EFFICIENCY WAREHOUSE, A CASE STUDY KERRY EXPRESS SALAYA COMPANY

Sasiwimon  Wongwilai; Aekachai  Khuptawatin; Kitichai  Wongcharoensin

Sasiwimon Wongwilai College of Logistics and Supply Chain, Suan Sunandha Rajabhat University, Thailand
Aekachai Khuptawatin Faculty of Business Administration and Information Technology, Rajamangala University of Technology Isan, Thailand
Kitichai Wongcharoensin CPL Group Public Company Limited, Thailand

Keywords: Optimization, Warehousing, Workflow

Abstract

Abstract— The objectives of this research were 1) to study the working procedures in the warehouse 2) to analyze the guidelines for improving the efficiency of warehouse operations. The population consisted of managers and 5 employees of the establishment. Data from interviewees were analyzed by content analysis. This paper presents the results of a qualitative research. Results of this research were the following.
1. Approaches to increase the efficiency of the company's warehouse operations. Kerry Express Salaya can be applied in warehouse operations. Analysis of the root causes of problems arising in the organization's operating processes and to optimize the efficiency of work in the warehouse.
2. Planning before executing daily operations is important to increase efficiency in warehouse operations and can greatly increase customer satisfaction.