STUDY THE FACTORS AFFECTING TO BEHAVIOR, PERFORMANCE REPORTING, A CASE STUDY OF OFFICE OF THE DEAN FACULTY OF SCIENCE AND TECHNOLOGY, SUAN SUNANDHA RAJABHAT UNIVERSITY.
The objective of This research is to study the service behavior, the factors affecting the performance, and the reporting of official results of academic support personnel Faculty of Science and Technology. Population in research is 37 people, questionnaire used as tools for data collection, analyzed and processed for data using computerized statistical software. The statistics used for data analysis are Frequency, Percentage, Mean (), Standard Deviation (SD), T-Test, One-way Analysis of Variance. (One-way ANOVA) and Pearson's relationship analysis, statistical significance at the level of 0.05.
The research found that:
1. The performance behavior is related to the reporting of quality performance. The results with the statistically significance at the 0.05 level, with the highest relationship with the responsibility to the organization, followed by the organizational performance, group performance and knowledge, respectively.
2. The factors that affect to the behavior performance and reporting. The highest level is the responsibility to the organization, following by organizational operations and group operations and knowledge, respectively.
3. The comparison of the opinions of the personnel on the factors that affect to performance behavior and the reporting classified by demography, it is found that gender affecting to the behavior. The reporting results has different levels in organizational performance with statistical significance at the level of 0.05. The other areas no statistically significant difference.