A study of satisfaction with teaching and learning in online and on-site formats for Subjects of Science and Mathematics of General Education The Office of General Education and Innovative Eletronic Learning, Suan Sunandha Rajabhat University

Abstract

This study aimed to 1) assess satisfaction levels with online and on-site learning in Science and Mathematics general education courses, and 2) use these insights to enhance the teaching methods in these courses. A sample of 400 undergraduate students from Suan Sunandha Rajabhat University participated, with data gathered through questionnaires and analyzed using percentage, mean, and standard deviation.
Findings showed high overall satisfaction (mean = 4.21, S.D. = 0.55) with both online and on-site learning methods. Students rated coordination by teaching assistants (TAs) particularly highly (mean = 4.25, S.D. = 0.58). Key factors influencing satisfaction included TA coordination with lecturers, TA problem-solving skills, effective communication channels, adequacy of learning equipment, and clear communication from the General Education Office. The study also explored student perceptions of readiness in different learning methods, clarity in grading criteria, and the structure of online, on-site, and on-demand formats.