Developing the quality of academic support staff to efficiency of work

Abstract

The research on Development of Quality of Academic Support Personnel to Increase Work Efficiency has the following objectives: 1) To study the factors affecting the development of the quality of personnel performance 2) To study the relationship between performance and factors that promote personnel efficiency. This research is quantitative research. The sample group used in the quantitative research is 400 working-age people in Bangkok.
Summary of the research results
Results of data analysis on personal data Sample group The sample group consists of 179 males, accounting for 44.75 percent, and 221 females, accounting for 55.25 percent. In terms of working experience of 1-2 years, 262 people, accounting for 65.50 percent, working experience of 3-4 years, 82 people, accounting for 20.50 percent, working experience of 5-6 years, 45 people, accounting for 11.25 percent, and working experience of 6 years or more, 11 people, accounting for 2.75 percent. In terms of the department in which they worked, 286 government agencies, accounting for 71.50 percent, and 114 private agencies, accounting for 50.50 percent.
Results of sample analysis. The sample group consisted of 179 males, or 44.75 percent, and 221 females, or 55.25 percent. In terms of length of employment, 1-2 years, 262 people, or 65.50 percent, length of employment, 3-4 years, 82 people, or 20.50 percent, length of employment, 5-6 years, 45 people, or 11.25 percent, and length of employment, 6 years or more, 11 people, or 2.75 percent. In terms of the department in which they worked. Government agencies, 286 people, accounting for 71.50 percent, and private agencies, 114 people, accounting for 50.50 percent.
The results of the study of the attitude level of academic support personnel towards development and increasing work efficiency, overall, were at the highest level ( = 4.50, S.D. = 0.42). When considering each aspect, the highest level was the opportunity and advancement aspect ( = 4.53, S.D. = 0.44), followed by the nature of work aspect ( = 4.47, S.D. = 0.40).
Considering each aspect, the attitude of academic support personnel towards development and increasing work efficiency was at the highest level ( = 4.50, S.D. = 0.42). When considering each item, the issue with the highest level was
1. Overall, the work characteristics were at the level ( = 4.32, S.D. = 0.55). Considering each item, they are as follows:The work you do makes you feel successful and proud ( = 4.68, S.D. = 0.39), the work characteristics are challenging and beneficial to the department and the organization ( = 4.52, S.D. = 0.40), you are satisfied with the responsibilities of the work you are currently assigned ( = 4.42, S.D. = 0.41), your current work is interesting ( = 4.38, S.D. = 0.42), you can use your creativity to the fullest ( = 4.38, S.D. = 0.42).

2. Opportunity and advancement, overall, is at the level ( = 4.53, S.D. = 0.44). Considering each item, the organization supports workers to be promoted appropriately ( = 4.76, S.D. = 0.42), believes that there is an opportunity to be promoted if you work to your full potential ( = 4.62, S.D. = 0.38), that being promoted depends on your ability to perform your work ( = 4.56 S.D. = 0.41), that your promotion requires time and the number of years of work to consider your work performance ( = 4.38, S.D. = 0.42), and that your current work has an opportunity for career advancement ( = 4.32, S.D. = 0.54).
The research results are consistent with the research of Udom Subhisa (2020) on Factors Affecting the Performance of Production Staff of Thai Premium Pipe Co., Ltd. It was found that factors in terms of a good work environment, speed of work, nature of work, ability, and work factors in terms of knowledge, understanding, and work factors in terms of morale and encouragement affect the performance of the production staff of Thai Premium Pipe Co., Ltd. And the research of Nonthiat Chomwattana (2020) on Factors Affecting the Performance of Employees of Plat Nera Co., Ltd. The research results found that employees of Plat Nera Co., Ltd. with different levels of education and work experience caused the performance of employees of Plat Nera Co., Ltd. to be different. And employees of Plat Nera Co., Ltd. with different genders, ages, statuses and average monthly incomes will result in the performance of employees of Plat Nera Co., Ltd. not being different.
Motivation in work in terms of work success, respect, management, work characteristics, and advancement in position can be concluded that it has an impact on the work efficiency of employees of Plat Nera Company Limited.