Satisfaction of Students Towards the Teaching Management of General Education

Abstract

This study aimed to explore the satisfaction of students toward the teaching management of general education courses and to identify ways to improve and enhance their satisfaction. The sample consisted of 400 international program students from Suan Sunandha Rajabhat University enrolled in general education courses. Data were collected using a questionnaire, and statistical analysis was conducted using percentage (%), mean (x̄), and standard deviation (S.D.). The sample group included 154 male students (38.50%) and 246 female students (61.50%). There were 260 first-year students (65.00%), 92 second-year students (23.00%), 33 third-year students (8.25%), and 15 fourth-year students (3.75%). Students came from 14 faculties/colleges, with the largest groups being from the College of Logistics and Supply Chain (25.50%) and the College of Innovation and Management (24.00%). Overall, students reported a high level of satisfaction with the teaching management of general education courses (mean = 3.81, S.D. = 0.6412). The highest levels of satisfaction were found in the following areas: the readiness of the Learning Management System (LMS) (mean = 4.20, S.D. = 0.4347), the clarity of class and exam schedules (mean = 4.08, S.D. = 0.2677), and the clarity of accumulated and exam scores (mean = 3.64, S.D. = 0.8083).