Exploring Student Satisfaction with Hybrid Learning Management on Flexspace Platform in General Education Language Courses

Abstract

This research aims to explore the problems and needs of students regarding Hybrid Learning and to evaluate their satisfaction with the use of the Flexspace platform in general education language courses. The sample group consisted of 400 undergraduate students from Suan Sunandha Rajabhat University, selected through purposive sampling. Data were collected using a validated and reliable questionnaire designed to measure various aspects of student satisfaction.
The data were analyzed using statistical methods such as mean (x̄) and standard deviation (S.D.). The findings indicated that overall student satisfaction with Hybrid Learning on the Flexspace platform was at the "highest" level (x̄ = 4.51, S.D. = 0.638). The factor receiving the highest level of satisfaction was the system and instructional media support (x̄ = 4.53, S.D. = 0.606), followed by satisfaction with course instructors and teaching assistants' services.
This study highlights the potential of Hybrid Learning to enhance flexibility and improve the learning experience for students. These findings can inform the development of Hybrid Learning models and the optimization of the Flexspace platform to better meet students' needs in the future.