Guidelines for Managing the Website of the Office of General Education and Innovative Electronic Learning

Abstract

This research focuses on improving website management and the dissemination of information to enhance user satisfaction. The study aims to analyze the current website structure, propose strategies for enhancement, and ensure the site meets the needs of students and visitors. The findings reveal that users are highly satisfied with the website in terms of usability, accessibility, content clarity, and organization of news announcements. The content clarity received the highest mean score of 4.84 (SD=0.36), indicating exceptional quality. However, areas such as page design and language usage in announcements, with mean scores of 4.34, offer opportunities for improvement. Recommendations include modernizing page design, integrating advanced filtering features for news, and refining language for conciseness and user-friendliness. These findings contribute to strategies for maintaining and enhancing the website's effectiveness in serving its audience.