Developing an Effective Academic Management Framework to Enhance Online Education Practices

Abstract

Online Teaching and Learning Management is a key aspect of academic management with innovative thinking, leveraging technology to enable flexible, inclusive learning. However, its effectiveness faces challenges such as technical difficulties, engagement barriers, and student accountability issues. This research aims to tackle those issues by investigating the relationship between academic management employing innovative thinking and its impact on undergraduate students’ satisfaction with online teaching and learning, where the findings will inform the development of effective frameworks for enhancing online education practices. The findings show that the overall average satisfaction scores are at a medium level, indicating significant potential for improvement. The development of effective academic management frameworks for enhancing online teaching and learning should mainly focus on intensive training for instructors, training and follow-up for students, 24/7 technical support, increased awareness and communication about the benefits of online learning, support for content development, enhanced permission and storage, and finally incentive for engagement with the online learning system.