Guidelines for Effective Human Resource Management at the School of General Education and Electronic Learning Innovation

Abstract

The study titled "Guidelines for Effective Human Resource Management at the School of General Education and Electronic Learning Innovation" was conducted to explore and analyze the effectiveness of human resource management practices at Suan Sunandha Rajabhat University. Additionally, the research aimed to propose strategies to enhance the efficiency and quality of human resource management within the institution. The study involved a population consisting of 322 staff members and 1,984 students. Data were gathered using structured questionnaires designed to evaluate satisfaction levels, and the analysis was performed using statistical tools such as percentages, means, and standard deviations. The findings revealed that the overall satisfaction of staff with the performance of personnel management officers was rated at the highest level, with an average score of 4.58. Specific aspects of their performance were further analyzed, leading to the following insights Personnel management officers were highly regarded for providing valuable information and guidance that contributed to the personal and professional development of staff members.This aspect achieved the highest satisfaction level, with an average score of 4.71.
The efficiency of personnel officers in resolving issues and addressing complaints reported by staff was also highly rated, with an average score of 4.68. The speed at which personnel management officers processed documents and handled requests was another highly praised aspect, receiving an average score of 4.68. These findings underscore the critical role of effective human resource management in fostering satisfaction and efficiency within the university setting, providing a foundation for ongoing improvements in personnel practices.