Guest Speaker Satisfaction Assessment on Online Teaching and Learning Management in International General Education Courses

Abstract

This research investigates the level of satisfaction among undergraduate students in the International Program at Suan Sunandha Rajabhat University regarding online teaching delivered by guest speakers. The study involved a sample of 456 students. The analysis revealed that the majority of participants were female, and most were first-year students. Overall satisfaction with the external experts was high, with students appreciating the opportunities for asking questions, expressing opinions, and exchanging experiences. The content of the lectures was deemed modern, clear, and appropriate for the learners. The experts' ability to convey knowledge effectively through various teaching techniques engaged students and facilitated their understanding while also incorporating practical experiences and explanations on applying knowledge. In terms of the course delivery, students found the content current, clear, and suitable for the learners. The use of diverse teaching methods kept students interested and attentive. The assessment and evaluation of the learning process were considered appropriate, with students able to apply the knowledge gained from the experts' direct experiences to their daily lives. The relevance and applicability of the course content to professional careers were recognized, and the teaching methods effectively addressed the learners' contextual needs.