DEVELOPMENT OF ROLES AND RESPONSIBILITIES OF EXECUTIVE SECRETARIES IN EDUCATIONAL ORGANIZATIONS

Abstract

Abstract— The purpose of this study was to study the perception of the meaningful work of executive secretary in educational organizations, and to study the problematic conditions of working as an executive secretary that affect the perception of the value of work, in case of Suan Sunandha Rajabhat University. This research was a qualitative research. The key informant used in this study was personnel who acted as executive secretaries at Suan Sunandha Rajabhat University in the amount of 5 people by collecting data by semi-structured interview method and using questions developed according to the question structure of Steger et al. (2012), the Work and Meaning Inventory (WAMI) assessment form. This research made the discovery that each person's perception of the meaningful work of being a personal secretary was different based on various factors that affected perceptions of the meaningful work of being an executive secretary. There was a total of 3 factors, namely the senior management factor, the progression factor and job security, and the balance between work and personal life factor. In this regard, the factor of senior management was considered an important factor and affected the perceived value of the meaningful work of being an executive secretary. Followed by the intrinsic motivation factor, was found that employees who act as personal secretaries of senior executives need to have passion for their work, responsibility and enthusiasm for work, and willingness to perform assigned tasks. In addition, this study also revealed problematic conditions of working as an executive secretary that affected the perceived value of meaningful work which various problems were obstacles that make employees who acted as executive secretaries did not recognize the value in the work.