FACTORS OF IMPROVEMENT FOR COMPUTER LABS STAFF: GENERAL TEAM WORKING

Abstract

Factors of improvement for computer labs staff is necessary for staff of Suan Sunandha Rajabhat University to be used for trainings to boost up their productivity, their outcomes, and their decision making. The factors of improvement must include safety, speed, privacy, security, powerful, ease of use, special feature, and teamwork. The main purposes of this study were to investigate the level of improvement in two areas which were teamwork for improvement, and individual contributions for improvement. This research study employed qualitative research technique in order to provide answers for the research questions. About 20 staff who were in computer labs at the first quarter of the year 2018 was interviewed. Data collection was performed to obtain their information. The focus was on the effectiveness of both the teamwork contributions and individual contribution. The findings of this investigation revealed that the majority of staff who works within computer labs reported both teamwork contribution and individual contribution were equally important and necessary for the success of organization. Teamwork contribution was important for complexed issues while individual contribution was important for creativeness and innovation issues. Teamwork allow employees to take greater responsibilities and allow team members to control more work process. The high morale, high performance, and high productivity can be improved when employees are happy to work and feel connected as a team. The results of good team work include gain more authority, more power, and more responsibility.