GUIDELINES FOR COMPETENCY DEVELOPMENT OF THE LANGUAGE INSTITUTE, SUAN SUNANDHA RAJABHAT UNIVERSITY

Abstract

In modern organizations, staff can improve and develop their competency by regular
training, both formal training and self-training. The significant of development of competency
will be the advancement of the career path of employees. The main objective of this research
was to utilize an in-depth interview with sample groups of staff to understand their needs and
wants as well as the best way to create an improvement and development plan for them more
effectively than in the past. Informants of the in-depth interview included three groups of staff:
staff who were the members of management, staff who were working in direct services in the
campus activities, and staff who were in computer lab. In addition, to use the findings from
this study and provide a complete guideline for competency development to reach staff who
were working in the Language Institute, Suan Sunandha Rajabhat University. The findings
from the study revealed that competency development in organizations requires a systematic
and strategic approach aligned with organizational goals, supported by targeted training and
development initiatives, continuous learning opportunities, and effective measurement and
evaluation mechanisms.