Developing Graduation Application Guidelines for International (Chinese) PhD Student in Performing Arts at Suan Sunandha Rajabhat University

Abstract

The objectives of this research are: 1) to examine the problems in the graduation application process for international students from China in the Doctor of Philosophy Program in Performing Arts at Suan Sunandha Rajabhat University, and 2) to develop an improved graduation application process for these students. This study employed a qualitative research methodology, focusing on a sample of 10 international students from China who graduated in the academic year 2023. Data were collected through surveys, unstructured observations, and interviews. The results identified three key issues in the graduation application process: 1) document-related issues caused by the use of Google Forms, which were inaccessible to Chinese students; 2) payment issues due to unsuitable and inflexible payment channels and schedules for Chinese students; and 3) coordination problems with other agencies. This research proposes solutions aimed at enhancing the efficiency of the service process for the program.