A STUDY OF STUDENT SATISFACTION: A CASE STUDY OF ENGLISH FOR CAREER COURSE IN HIGHER EDUCATION

Abstract

This research aims to study the satisfaction levels of students in the English for Career and to utilize the research findings for the improvement and development of teaching effectiveness in the said course. The study falls under the category of descriptive research and focuses on exploring student satisfaction in the course English for Career during the first semester of the academic year 2023. The research involved 2,265 students from various academic levels. The research specifically targeted students enrolled in the course, with a sample size of 452 students from the first semester of the academic year 2023 at Suan Sunandha Rajabhat University. The data collection process was designed to ensure systematic and goal-oriented research execution. The findings of the study indicate a high level of satisfaction among students with the overall management of teaching in the general education English course during the specified semester (Mean = 4.71, S.D. = 0.43).