COLLABORATIVE EFFORTS IN DEVELOPING QUALITY ENHANCEMENT PLAN FOR EDUCATION: A CASE STUDY OF GENERAL EDUCATION DEPARTMENT IN HIGHER EDUCATION

Abstract

This research aimed to examine, compare, and analyze the status and issues concerning the development of education quality plans within the General Education Department at Suan Sunandha Rajabhat University. The study focused on departmental sizes, educational levels of managerial staff, academic support personnel, their work experiences, and involved a research population of 36 individuals, including operational staff, officers, employees, temporary employees, of the General Education Department and E-Learning Innovations. The research tools employed included questionnaires distributed among the population, yielding 36 sets of analyzable data.The analysis revealed the following: The overall operational implementation of education quality development plans within the General Education Department was found to be at a high level.Issues related to the implementation of education quality development plans were generally at a low level, with the highest problems observed in the aspect of plan documentation and the least in preparation. Regardless of differences in the sizes of departments, educational levels of managerial staff, and work experiences, there were no significant variations observed in the implementation of education quality development plans within the General Education Department. Schools with differences in managerial and academic support staff sizes, educational levels, and work experiences did not display significant differences in the implementation of education quality development plans within the General Education Department.