DEVELOPING A LEARNING MANAGEMENT GUIDELINES FOR COURSERA: A CASE STUDY OF SUAN SUNANDHA RAJABHAT UNIVERSITY

Abstract

This research endeavors to develop a comprehensive guide for learning management processes on Coursera, specifically tailored for system administrators overseeing general education courses. The primary objectives are to enhance knowledge and understanding of the intricate steps involved in managing learning on Coursera and to facilitate the practical application of this guide. The study assesses the satisfaction levels of instructors, teaching assistants, and system administrators utilizing the Coursera Learning Management Process Guide for General Education at Suan Sunandha Rajabhat University. The evaluation spans three crucial dimensions: Manual Design, Manual Content, and Manual Utilization, involving 30 participants. Results reveal consistently high satisfaction levels across all dimensions. Participants express significant contentment with manual design (91.11%), manual content (89.81%), and manual utilization (91.67%). In conclusion, the research findings suggest that the Coursera Learning Management Process Guide for General Education effectively meets the expectations and preferences of instructors, teaching assistants, and system administrators, showcasing its comprehensive success in facilitating the learning management process.