THE RELATION OF LOGISTICS FLEXIBILITY, SUPPLY CHAIN FLEXIBILITY AND BUSINESS PERFORMANCE IN THAILAND

Abstract

Today's business competition is intense, which is caused by many factors that consist
of the rapid expansion of online businesses, global sourcing strategies, and faster product
delivery.From the factors mentioned above, businesses need to adapt at a both of
organizational and supply chain levels.According to business operations, the key to
effectively dealing with change is the flexibility of internal processes and supply chains.
Therefore, this research aims to examine the effect of logistics and supply chain flexibility on
performance of businesses in Thailand
The results showed that logistics and supply chain flexibilities had a positive effect on
business performance with the mediation effect of environmental uncertainty. In addition,
this research suggests that educational institutions, the companies and related departments
should jointly provide training courses on how to improve logistics and supply chain
flexibilities under the uncertainty of the current business environment.