©ICBTS Copyright by Author(s) |The 2024 International Academic Multidisciplines Research Conference in Fukuoka 112 STUDENT'S SATISFACTION OF SUAN SUNANDHA RAJABHAT UNIVERSITY'S ACADEMIC RESOURCE CENTER

  • Pimploi Tirastittam Suan Sunandha Rajabhat University
  • Sirilak Ketchaya Suan Sunandha Rajabhat University
  • Suppara Charoenpoom Suan Sunandha Rajabhat University
Keywords: Satisfaction, Using library services, Suan Sunandha Rajabhat University

Abstract

This research objected to study the Students' satisfaction with the academic resource
center, Suan Sunandha Rajabhat University in order to establish the recommendations from the
results of the study to improve and develop the services of the academic resource center, Suan
Sunandha Rajabhat University. The target group is undergraduate students in years 1-4,
semester 1, academic year 2023, from a population of 26,629 people. The sample size of 400
people was obtained by selecting Taro Yamane's ready-made tables with a confidence value of
95 percent of the population. The tools used in this research study were: Questionnaire
regarding student satisfaction with academic resource center Suan Sunandha Rajabhat
University all 5 aspects are 1) buildings and premises, 2) services, 3) information materials, 4)
equipment, and 5) public relations. Once the data was obtained, the data was analyzed using
the SPSS for Windows computer program.
The results of the study found that students at Suan Sunandha Rajabhat University
There is satisfaction with the use of academic resource center by students of Suan Sunandha
Rajabhat University. Overall, all 5 aspects are at a high level. When considering each aspect,
it was found that Suan Sunandha Rajabhat University students’ Satisfaction with the services
of Suan Sunandha Rajabhat University Library was at a high level in 2 areas: building and
service. And students of Suan Sunandha Rajabhat University are satisfied with the services of
the Suan Sunandha Rajabhat University library at a high level in 3 areas: information materials,
equipment, and public relations.

Published
2024-03-25