FACTORS OF SUCCESS FOR MODERN OFFICE MANAGEMENT

Abstract

The objectives of this research were to search for any vital factors of success for modern office management and to provide some important suggestions to help office managers to achieve international best practices. The population of this study includes all staff members at Suan Sunandha Rajabhat university and about 150 samples were randomly collected by using both stratified and probability sampling methods. Many concepts of learning organization, customer-focused organization, and effective organization were conscientiously discussed among committee members of in-depth interview to receive qualitative findings. The data analysis from the questionnaires also provided an insight into quantitative findings. Many basic ideas such as open communication, transparency, teamwork, and leadership were still among the important factors of success.