GUIDELINES FOR THE DEVELOPMENT OF THE ADMISSION SYSTEM FOR GRADUATE STUDENTS IN ACADEMIC SUAN SUNANDHA RAJABHAT UNIVERSITY
The knowledge sharing on the topic of guidelines for the system development of the postgraduate student application for admission was performed by the KM group called “the New Student Admission” which was a unit under a supervision of the Academic Services Division. It aimed to: 1) provide guidelines for the system development of the postgraduate student application for admission of Suan Sunandha Rajabhat University; 2) enhance the efficiency of the postgraduate student application for admission of the university; and 3) transform a routine work on the system development of the postgraduate student application for admission into a research. The New Student Admission group determined an action plan on knowledge management for the fiscal year 2017 to guide the practice of the knowledge sharing. The knowledge sharing of the group was performed based on sharing and exchanging of knowledge and experiences among staff members from different organizations within the university with the aim to gain techniques and know-how on enhancing work performance and satisfying the service receivers. The group also invited an expert to give suggestions on how to develop a system. This practice also led to the development of good relations between staff members of the Academic Services Division and those of the faculties and colleges.
The results of the knowledge sharing showed that the old system used for the application of admission has a drawback that the applicants had to come to apply in person at the university which costed them unnecessary time and money. Upon realizing this drawback, the group decided to develop an online system for the new student application for admission. It began with assigning the members to study the online system of other universities and sharing the information with other member. After a series of meeting in which the members exchange and share their knowledge, an online system was developed. The group asked the Graduate School to gather information of the qualifications of the applicants of each program and prepare an announcement for new student application for the postgraduate programs (singed by the Dean of the Graduate School). Then, the New Student Admission Section used the information in the announcement to set the online system on which programs would open for new student application. The application could be made at www.admission.ssru.ac.th and once the applicants had made an application online, they had to pay a fee at any counter services. The group also prepared a satisfaction survey and asked the users of the system to evaluate its efficiency so that this information could be used as sources for future development.