KNOWLEDGE MANAGEMENT: IMPLEMENTATION OF FAQ FOR THE USAGE OF DATA BASE SYSTEM OF QUALITY ASSURANCE IN EDUCATION IN HIGHER EDUCATION CHE QA ONLINE

Abstract

           The study of preparation of FAQ for the usage of data base system of quality assurance in education in higher education has been analyzed and proceeded following the system and mechanism of internal quality assurance in education. It is found that the procedures which are important to the quality assurance in education assessment are quality revision and quality assessment in the use of data base system of quality assurance in education in higher education CHE QA Online. The record of performance result in CHE QA Online in the last semester (year 2016) showed the problem of curriculum performance (TQF 7) recorded on CHE QA Online such as curriculum instructors’ names searching and instructors’ academic works recording. The record of performance in each indicator which is brainstormed to make the instruction manual that can be practically used aiming to curriculum instructors, lecturers and quality assurance officers indicates 1. Application and be convenient to use (opinion level 4.39) 2. Binding and publishing (opinion level 4.35) 3. Language use (opinion level 4.35) 4. Agreement and clarity of matter in the manual (opinion 4.35) and 5. Manual agreement with its objectives (opinion level 4.32). Overall opinion level is 4.34.