A DEVELOPMENT OF DOCUMENT RETRIEVAL AND MONITORING SYSTEM ON THE E-OFFICE SYSTEM OF SUAN SUNANDHA RAJABHAT UNIVERSITY

Abstract

            The knowledge sharing on a development of document retrieval and monitoring system on the e-office system of the group of administration and documentation job: document retrieval and monitoring on the e-office system of Suan Sunandha Rajabhat University (SSRU) was aimed to 1) develop and improve the work process and method of staff of SSRU, 2) increase the efficiency of document retrieval and monitoring on the e-office system and 3) apply the knowledge from a development of retrieval and monitoring system on the e-office system of SSRU for guiding a routine to research (R2R). The knowledge sharing was started with conducting a group meeting of the document retrieval and monitoring on the e-office system, providing the knowledge management plan to share the knowledge, experience, work method, technique and all issues among the group members from faculties, colleges, offices and education centers consisted of the support staff of 7 sections; 1) Faculty of Education, 2) Faculty of Humanities and Social Science, 3) Faculty of Fine and Applied Arts, 4) Bureau of Assets and Income, 5) Institution of Lifelong Learning Promotion and Creativity (ILPC), 6) Planning and Policy Division and 7) Center Division, in order to pass on the experience and analyze for a development of its efficiency by the further suggestions on a development of document retrieval and monitoring system on the e-office system from the expert.
The findings of this knowledge sharing revealed that the previous process of document retrieval and monitoring on the e-office system was complicated, sometimes it couldn’t be found due to an amount of document and duration of storage which was the obstacle to the work method, then a development of document retrieval and monitoring system on the e-office system was conducted by the group meeting to share the work method of document retrieval and monitoring on the e-office system to conclude the method or process of document retrieval and monitoring on the e-office system included issues and resolution to improve for the convenience, rapidity, decreasing time and work process which affected to its efficiency. Conclusively, there were 7 methods of document retrieval and 1 method of document monitoring, the document could be found by faster retrieval and more efficient monitoring which affected to a time decreasing, more efficiency and effectiveness in administration and documentation job.