Supply Chain Management Affecting the Sustainability of Frozen Food Businesses in Bangkok

Abstract

This study aims to identify supply chain management (SCM) indicators that influence the sustainability of frozen food businesses in Bangkok and to examine the effects of these indicators on business sustainability. A quantitative research approach was adopted, using a structured questionnaire to collect data from owners and managers of frozen food businesses operating in Bangkok. The data was analyzed using descriptive statistics and structural equation modeling (SEM). The results indicate that key SCM indicators include supplier relationship management, inventory and cold chain management, logistics and distribution efficiency, information sharing, and risk management. Business sustainability was measured based on the triple bottom line framework, encompassing economic, social, and environmental dimensions. The findings reveal that SCM indicators have a significant positive effect on the sustainability of frozen food businesses. In particular, inventory and cold chain management and logistics efficiency strongly influence economic and environmental sustainability, while supplier relationship management and information sharing contribute significantly to social sustainability. Overall, the results highlight the critical role of effective supply chain management in supporting balanced and sustainable business performance in the frozen food industry.