INTERNATIONAL ACADEMIC MULTIDISCIPLINARY RESEARCH CONFERENCE ICBTSPARIS2026 http://icbtsproceeding.ssru.ac.th/index.php/ICBTSPARIS2026 <p><strong>INTERNATIONAL ACADEMIC MULTIDISCIPLINARY RESEARCH </strong><strong>CONFERENCE</strong></p> <p><br><strong>Paris, France</strong></p> <p><br><strong>29 March – 1 April 2026</strong><br><strong>ICBTS 2026 </strong></p> en-US INTERNATIONAL ACADEMIC MULTIDISCIPLINARY RESEARCH CONFERENCE ICBTSPARIS2026 Introduction Book http://icbtsproceeding.ssru.ac.th/index.php/ICBTSPARIS2026/article/view/2693 Chayanan Kerdpitak Copyright (c) 2026-04-01 2026-04-01 The Influence of Green Innovation on Environmental Performance of Food and Beverage Manufacturers in Thailand http://icbtsproceeding.ssru.ac.th/index.php/ICBTSPARIS2026/article/view/2694 This study aims to examine green innovation and environmental performance and investigate the influence of green innovation on the environmental performance of food and beverage manufacturers in Thailand. Data were collected using questionnaires from 239 respondents. Mean, standard deviation, and multiple regression analysis were employed for data analysis. The results revealed that green innovation and environmental performance were at a high level. Green innovation accounted for 54.6 percent of the variance in the environmental performance of food and beverage manufacturers in Thailand. The findings reflect that green innovation plays a crucial role as a key mechanism linking environmental policies to organizational practices. Food and beverage manufacturers in Thailand place importance on the practical application of green innovation in environmental operations through the adoption of clean technologies, energy conservation, and efficient waste management, together with clear environmental policies and management systems and the promotion of employee participation. As a result, organizations are able to reduce environmental impacts, use resources efficiently, and achieve a high level of environmental performance, reflecting a strong image of social responsibility and long-term organizational sustainability. Luedech Girdwichai Patcharaphan Susamawathnakun Sittichai Pintuma Copyright (c) 2026-04-01 2026-04-01 1 8 The Influence of Digital Technology on Managerial Decision-Making Efficiency of Food and Beverage Manufacturers in Thailand http://icbtsproceeding.ssru.ac.th/index.php/ICBTSPARIS2026/article/view/2717 This study aims to examine digital technology and managerial decision-making efficiency and investigate the influence of digital technology on managerial decision-making efficiency of food and beverage manufacturers in Thailand. Data were collected through questionnaires from 239 respondents. The statistical methods employed included mean, standard deviation, and multiple regression analysis. The results revealed that digital technology and managerial decision-making efficiency were at a high level. Digital technology explained 58.9 percent of the variance in managerial decision-making efficiency of food and beverage manufacturers in Thailand. The findings indicate that the adoption of digital technology in food and beverage manufacturing organizations plays a crucial role in enhancing managerial decision-making efficiency. The systematic collection and analysis of data from multiple sources enable managers to clearly identify trends, problems, opportunities, and business risks, leading to faster, more accurate, and timely operational and strategic decisions in response to changes in the business environment. At the same time, the use of intelligent digital technologies, automation, and information systems with complete, accurate, and timely data helps reduce errors and improve the effectiveness of performance control and monitoring. Furthermore, transforming work processes and organizational culture toward digital transformation enhances managerial agility and sustainably strengthens organizational competitiveness. Chutikarn Sriviboon Patcharaphan Susamawathanakun Chutima Klaysung Sittichai Pintuma Copyright (c) 2026-04-01 2026-04-01 9 16 The Role of Digital Technology in Developing Transferable Skills for Higher Education Students: A PRISMA Meta-Analysis http://icbtsproceeding.ssru.ac.th/index.php/ICBTSPARIS2026/article/view/2718 This study examines the pivotal role of digital technology in cultivating transferable skills among higher education students. Utilizing the PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) methodology, a comprehensive meta-analysis was conducted to evaluate existing literature on this subject. The findings indicate that integrating digital tools and platforms into educational settings significantly enhances students' competencies in areas such as critical thinking, communication, collaboration, and digital literacy. The study also presents a keyword co-occurrence map derived from the PRISMA analysis using the Scopus database, highlighting prevalent trends and interconnections in research topics related to digital technology's impact on transferable skills development. These insights underscore the necessity for educational institutions to adopt and integrate digital technologies within their curricula, thereby equipping students with essential skills for the evolving demands of the 21st-century workforce. Nutthapat Kaewrattanapat Chutikarn Sriviboon Martusorn Khaengkhan Sittichai Pintuma Jarumon Nookhong Copyright (c) 2026-04-01 2026-04-01 17 24 Supply Chain Management Affecting the Sustainability of Frozen Food Businesses in Bangkok http://icbtsproceeding.ssru.ac.th/index.php/ICBTSPARIS2026/article/view/2697 This study aims to identify supply chain management (SCM) indicators that influence the sustainability of frozen food businesses in Bangkok and to examine the effects of these indicators on business sustainability. A quantitative research approach was adopted, using a structured questionnaire to collect data from owners and managers of frozen food businesses operating in Bangkok. The data was analyzed using descriptive statistics and structural equation modeling (SEM). The results indicate that key SCM indicators include supplier relationship management, inventory and cold chain management, logistics and distribution efficiency, information sharing, and risk management. Business sustainability was measured based on the triple bottom line framework, encompassing economic, social, and environmental dimensions. The findings reveal that SCM indicators have a significant positive effect on the sustainability of frozen food businesses. In particular, inventory and cold chain management and logistics efficiency strongly influence economic and environmental sustainability, while supplier relationship management and information sharing contribute significantly to social sustainability. Overall, the results highlight the critical role of effective supply chain management in supporting balanced and sustainable business performance in the frozen food industry. Martusorn Khaengkhan Chanicha Moryadee Supaporn Prajongjai Copyright (c) 2026-04-01 2026-04-01 25 32 Vibe Coding and AI-assisted Programming in Undergraduate Computer Education: A Systematic Review of Pedagogical Benefits and Foundational Skill Risks http://icbtsproceeding.ssru.ac.th/index.php/ICBTSPARIS2026/article/view/2720 This study aimed to identify and synthesize how vibe coding and AI-assisted programming are defined, conceptualized, and operationalized in undergraduate computer education programs; examine and categorize the reported pedagogical benefits of AI-assisted coding approaches; and identify the risks and challenges associated with them. A systematic review was conducted across major academic databases, including Scopus, IEEE Xplore, ACM Digital Library, and ERIC, covering the period from 2023 to 2025. A total of 19 studies met the predefined inclusion criteria for analysis. The synthesized findings reveal that GitHub Copilot and ChatGPT were often used as an AI pair programmer and an AI conversational assistant, respectively. The primary pedagogical benefits are the acceleration of rapid prototyping, the reduction of cognitive load associated with syntactic errors, and increased student motivation. Students often transition from low-level to higher-level coding, focusing on problem definition and critical code review. Conversely, significant foundational skill risks were identified, including a potential decline in core debugging skills, reduced deep understanding of algorithms and data structures, and an increased reliance on generated code, which may hinder mastery of fundamental programming constructs. The review also highlighted the emerging challenge of teaching proper prompt engineering and adequate code verification as essential new skills. Pongrapee Kaewsaiha Chutima Klaysung Srisarin Norasedsophon Copyright (c) 2026-04-01 2026-04-01 33 44 Detecting the Detectors: A Systematic Review of AI-Generated Text Detection Tools and Their Reliability http://icbtsproceeding.ssru.ac.th/index.php/ICBTSPARIS2026/article/view/2721 This study systematically investigates the reliability of AI-Generated Text Detection Tools through a PRISMA-based systematic review combined with bibliometric analysis. Using the SCOPUS database, 949,127 records related to Artificial Intelligence (AI), Generative AI, AI- Generated Text Detection, and AI Ethics were identified and filtered through identification, screening, and eligibility stages. A total of 73 qualified studies were included for synthesis. The PRISMA framework ensured methodological transparency, while bibliometric analysis using VOSviewer and the R Bibliometrix Package revealed publication trends, key contributors, and research networks. The analysis identified Artificial Intelligence, ChatGPT, and Generative AI as core topics strongly associated with research integrity, ethics, and detection reliability. Findings indicate that BERT-based and graph neural network models show high accuracy in distinguishing AI-generated text but remain inconsistent across linguistic and contextual variations. Bibliometric mapping uncovered five major research clusters—AI Ethics, Academic Integrity, Language Models, Detection Methods, and Education—reflecting the interdisciplinary nature of this domain. The study emphasizes that technical precision alone is insufficient; ethical considerations such as transparency, fairness, and accountability are crucial for maintaining reliability and trust in AI detection tools. In conclusion, developing trustworthy AI detectors requires a balanced integration of technical validation and ethical governance. The results highlight a need for continuous refinement of methodologies and stronger alignment with ethical principles to enhance trust, transparency, and research integrity in the era of generative AI. Pasawut Cheerapakorn Rattanakul Kongpha Juneerat Jannit Copyright (c) 2026-04-01 2026-04-01 45 53 Guidelines for Improving Recruitment and Selection Services, Personnel Division, Suan Sunandha Rajabhat University http://icbtsproceeding.ssru.ac.th/index.php/ICBTSPARIS2026/article/view/2722 This study aimed to examine service users’ expectations and satisfaction toward the recruitment and selection process of the Recruitment and Selection Unit, Division of Personnel Administration, Suan Sunandha Rajabhat University, with the purpose of providing empirical evidence to support policy formulation and service improvement. The population consisted of administrators, human resource officers of academic units, internal personnel, and external stakeholders involved in the university’s recruitment and selection process, totaling 286 participants. Data were collected using a questionnaire and analyzed using percentage and standard deviation. The findings revealed that overall expectations and satisfaction toward the recruitment and selection process were at the highest level. When examined by dimension, the highest level of satisfaction was found in reliability, followed by communication, empathy, and accessibility, respectively. Key factors contributing to high satisfaction included fair and standardized service delivery, attentive and consistent service provision, clear and comprehensible communication, courteous behavior, and staff competency in providing accurate advice and consultation. The results highlight the importance of strengthening service reliability, enhancing communication channels, and promoting professional service behavior as critical elements of effective recruitment and selection management. The findings can be utilized as an evidence- based foundation for policy development, the establishment of service standards, and continuous quality improvement in human resource administration. Moreover, they support the advancement of recruitment and selection practices aligned with principles of good governance and modern public sector management in higher education institutions. Busara Srikanok Somsak Klaysung Chutima Klaysung Copyright (c) 2026-04-01 2026-04-01 54 60 Personnel Development to Enhance Digital Skills and Competencies for Academic Support Staff http://icbtsproceeding.ssru.ac.th/index.php/ICBTSPARIS2026/article/view/2723 This research aimed to develop digital technology skills and electronic media management abilities of the supporting staff at The Office of General Education and Innovative Electronic Learning, Suan Sunandha Rajabhat University. The purposive sampling group consisted of 22 academic support personnel. The findings revealed that staff members had the highest level of opinions toward the use of technology in their work (mean = 4.56). They emphasized satisfaction, work quality, convenience, efficiency, confidence, and the application of technology for problem-solving. These results are consistent with related studies that highlight the importance of developing personnel skills in the digital era through training programs, workshops, study visits, and self-directed learning via electronic media. Furthermore, the research underscores the organizational role in planning, budget allocation, and motivating continuous learning. Essential digital-age competencies were identified in ten key areas: digital literacy, critical thinking, communication, teamwork, problem-solving, learning ability, creativity, time management, adaptability, and leadership. These competencies serve as a foundation for enhancing staff potential and strengthening their capabilities to keep pace with the rapid changes in the digital era. Namthip Kleebbuaban Natnichar Kleebbuabarn Nutcha Phasuk Copyright (c) 2026-04-01 2026-04-01 61 65 The Effectiveness of Procurement Techniques and Impact on the Organization http://icbtsproceeding.ssru.ac.th/index.php/ICBTSPARIS2026/article/view/2724 Public procurement is a critical mechanism through which public organizations transform public budgets into tangible services and infrastructure. Ineffective procurement practices often lead to inefficiency, delays, and diminished organizational performance, particularly in public-sector institutions. This study examines the effectiveness of procurement techniques and their impact on organizational performance through a qualitative case study of a public university in Thailand. The study analyzes procurement practices related to the hiring of design and construction supervision services. Data were collected through document analysis of procurement regulations, internal operational guidelines, and procedural records, and were analyzed using qualitative content analysis. The findings indicate that structured procurement techniques—namely open invitation, selective procurement, direct procurement, and design competition—significantly enhance compliance, operational efficiency, risk reduction, and institutional credibility. The study contributes to public procurement and public management literature by providing empirical evidence from a higher education institution in Southeast Asia. Practical implications for policy implementation and organizational management are discussed. Supaporn Prajongjai Akapong Inkuer Marisa Cheunin Copyright (c) 2026-04-01 2026-04-01 66 71 Students' Learning Behaviors in Relation to Outcome-Based Education (OBE) http://icbtsproceeding.ssru.ac.th/index.php/ICBTSPARIS2026/article/view/2725 This study aimed to undergraduate students’ opinions toward current teaching and learning management and to investigate their expectations regarding teaching and learning management based on the Outcome-Based Education (OBE) framework. The research employed a quantitative approach. The population consisted of undergraduate students enrolled at Suan Sunandha Rajabhat University during the second semester of the 2024 academic year. A total of 400 students were selected as the sample using Yamane’s. Data were collected through a structured questionnaire and analyzed using descriptive statistics, including mean and standard deviation. Findings showed high overall satisfaction (mean = 4.21, S.D. = 0.55) with both online and on-site learning methods. Students rated coordination by teaching assistants (TAs) particularly highly (mean = 4.25, S.D. = 0.58). Key factors influencing satisfaction included TA coordination with lecturers, TA problem-solving skills, effective communication channels, adequacy of learning equipment, and clear communication. The results suggest that higher education institutions should place greater emphasis on learner-centered approaches, clearly defined learning outcomes, and assessment aligned with OBE principles in order to respond effectively to students’ expectations and enhance graduate quality.The study also explored student perceptions of readiness in different learning methods, clarity in grading criteria, and the structure of online, on-site, and on-demand formats. Natnaphat Surabhidbhidh Wallop Piriyawatthana Panyada Chanthakit Copyright (c) 2026-04-01 2026-04-01 72 80 Satisfaction in the Development of Digital Media for Academic Promotion Applications of Suan Sunandha Rajabhat University http://icbtsproceeding.ssru.ac.th/index.php/ICBTSPARIS2026/article/view/2726 This research aims to examine the satisfaction of academic personnel regarding the development of digital media used to disseminate the criteria and procedures for applying for academic promotion, as well as to analyze the factors influencing such satisfaction. The study employed a quantitative research method, collecting data through questionnaires from a sample of 30 academic staff who applied for academic promotion at the levels of Assistant Professor, Associate Professor, and Professor. The questionnaire was designed to measure satisfaction in three aspects: media components, media application, and media design. The results indicate that overall satisfaction across the three aspects among the 30 respondents was rated as very high. Satisfaction with media components had a mean score of 4.50 with a standard deviation of 0.73, indicating very high satisfaction. Satisfaction with media application had a mean score of 4.53 with a standard deviation of 0.73, also reflecting very high satisfaction. Satisfaction with media design had a mean score of 4.47 with a standard deviation of 0.78, indicating high satisfaction. Based on these findings, recommendations are provided for improving and developing systems used in academic promotion processes to better serve faculty and staff. Future studies on digital media development should explore alternative methods beyond traditional approaches to identify advantages, disadvantages, and differences. This will particularly benefit faculty and staff by providing greater convenience, efficiency, and effectiveness in accessing and utilizing these resources. Apinya Thuunyarak Pasawut Cheerapakorn Copyright (c) 2026-04-01 2026-04-01 81 86 Enhancing Online Student Attendance and Learning Participation through a Digital Attendance Tracking System http://icbtsproceeding.ssru.ac.th/index.php/ICBTSPARIS2026/article/view/2727 This research, entitled “Improving Online Student Attendance Rates,” aimed to (1) examine students’ satisfaction with the GEN0207 English for Career course delivered in an online format and (2) apply the findings to improve instructional effectiveness and enhance students’ learning participation. The sample consisted of 400 undergraduate students enrolled in GEN0207. A quantitative research design was employed using an online questionnaire (Google Form), and the data were analyzed using descriptive statistics, including mean, standard deviation, and percentage. (Boonphadung, S., & Seubsang, P. 2021). The results indicated a significant improvement in students’ attendance after implementing an enhanced tracking and instructional management system. The average attendance rate increased from 68.5% to 85.7%, reflecting a 17.2% improvement. Students’ overall satisfaction with the online learning experience was at a high level (Mean = 4.28, SD = 0.63), particularly regarding the flexibility of the learning environment, technology-assisted instruction, and communication with instructors. Teaching Assistants (TAs) also reported the highest level of satisfaction (Mean = 4.51, SD = 0.52), noting a clear reduction in their monitoring workload. (Thienthongdee, S. 2023) The findings suggest that integrating systematic attendance tracking with effective use of educational technologies strengthens student engagement and supports continuous participation in large-enrollment online classes. This research demonstrates the value of the Routine to Research (R2R) approach in transforming routine instructional challenges into applicable knowledge that enhances both teaching quality and future academic development. Kantra Laedkrilad Pintipa Seubsang Copyright (c) 2026-04-01 2026-04-01 87 92 Increasing Scalability and Resource Utilization in Cloud Computing with Load Management via Docker http://icbtsproceeding.ssru.ac.th/index.php/ICBTSPARIS2026/article/view/2728 This research aims to study and develop an approach to increase scalability and resource utilization within cloud computing systems by implementing Docker for load management. The study will focus on analyzing the efficacy of Containerization techniques for application isolation and the utilization of robust load balancing mechanisms to ensure optimal consumption of cloud resources . The methodology includes practical testing in a simulated environment to compare the performance of Docker-based load management against traditional approaches. The expected outcome is the derivation of a concrete framework and best practices guidelines that enable cloud service providers and users to significantly enhance operational efficiency and reduce costs. The findings reveal that the Containerization management techniques developed in this study significantly reduce system vulnerabilities, enhance data security, and improve the efficiency of server administration. These outcomes contribute positively to supporting digital learning initiatives within the university. The research involved a diverse group of respondents who completed a satisfaction assessment questionnaire. This group included 1,600 university students from Rajabhat University Suan Sunandha during the first semester of the academic year 2023, along with 25 staff members from the General Education Office. Most participants were students, constituting 98.46% of the total respondents, while staff members comprised 1.54%. Satisfaction Assessment: The study assessed user satisfaction with various aspects of the cloud-based question and answer repository technology. The evaluation criteria covered essential factors related to system performance, usability, and service provision. The results, as presented in Table 2, demonstrated consistently high levels of satisfaction across all evaluated criteria. The average scores ranged from 4.44 to 4.68, with standard deviations of 0.47 to 0.50. Overall, the users expressed "Very Satisfied" levels of satisfaction, with an impressive overall satisfaction score of 4.52. Supas Amornchantanakorn Theerawat Phumdara Copyright (c) 2026-04-01 2026-04-01 93 98 Study on Approaches to Enhance Satisfaction in Online Learning http://icbtsproceeding.ssru.ac.th/index.php/ICBTSPARIS2026/article/view/2729 Online learning has become an increasingly popular form of education due to its flexibility and the ability to learn from anywhere. However, learner satisfaction with online learning remains a key issue in developing effective instructional methods. This study aims to explore strategies to enhance learner satisfaction in online learning systems by examining factors influencing satisfaction, such as content quality, technology used, and instructor support. The sample group consists of students participating in online learning, and data were collected through surveys and statistical analyses to identify factors impacting satisfaction levels. The study results show that instructor support and content relevance significantly influence a high level of satisfaction. This finding suggests insights and strategies for improving online learning experiences, which can benefit educational institutions in developing more effective online teaching methods. Jitlada Wannawong Chonlada Choovanichchanon Copyright (c) 2026-04-01 2026-04-01 99 106 An Evaluation of the Consistency between Learning Objectives and Teachers' Tests Using the Index of Item-Objective Congruence (IOC) by Expert Assessment during the Academic Years 2022-2024 http://icbtsproceeding.ssru.ac.th/index.php/ICBTSPARIS2026/article/view/2730 This study, titled “An Evaluation of the Consistency between Learning Objectives and Teachers’ Tests Using the Index of Item–Objective Congruence (IOC) by Expert Assessment during the Academic Years 2022–2024” aims to: (1) evaluate the effectiveness of test item– objective alignment assessed through the IOC method; (2) analyze the congruence levels of items reviewed by experts during the academic years 2022–2024; and (3) provide recommendations for improving test item development to ensure alignment with curriculum objectives and assessment standards. The research was conducted within the context of the 2023 revised General Education curriculum at Suan Sunandha Rajabhat University, which emphasizes 21st-century learner competencies and employs a large-scale, online examination system requiring systematically validated test items. A quantitative research methodology was used, drawing on IOC assessment data from experts who evaluated general education test items between 2022 and 2024. Statistical analyses were conducted to determine the degree of alignment between learning objectives and test items, supplemented by qualitative recommendations for test quality improvement. The findings highlight gaps in previous evaluation practices, particularly the absence of systematic studies on the effectiveness of IOC scores and overall item quality trends. The results of this study provide essential insights and constructive feedback for instructors and test developers, contributing to the ongoing enhancement of assessment quality and alignment within the General Education Program. Chotika Wanglang Martusorn Khaengkhan Copyright (c) 2026-04-01 2026-04-01 107 112 Development of Interactive Learning Media for General Education: A Case Study of GEZ0204 English for Careers http://icbtsproceeding.ssru.ac.th/index.php/ICBTSPARIS2026/article/view/2731 This research aimed to (1) develop interactive learning media for the GEZ0204 English for Careers course in the General Education program, and (2) examine students’ satisfaction with the developed media. The findings revealed that overall student satisfaction was at the very high level (mean = 4.70). In terms of design, students were most satisfied with the appropriateness of layout (mean = 4.76) and the attractiveness of the media (mean = 4.72). Regarding usability, students were most satisfied with the applicability of the acquired knowledge to real-life situations and the quick access to information (mean = 4.72), followed by the appropriateness of the media for learners (mean = 4.69) and the clarity of content understanding (mean = 4.62). In conclusion, the developed interactive learning media effectively met learners’ needs and achieved a high level of satisfaction, indicating its potential for application in general education courses to enhance teaching and learning effectiveness. Pattiya Traiteepung Nutthapat Kaewrattanapat Copyright (c) 2026-04-01 2026-04-01 113 120 Evaluating the Effectiveness of the FlexSpace System in HyFlex Flexible Classroom Management for General Education Courses http://icbtsproceeding.ssru.ac.th/index.php/ICBTSPARIS2026/article/view/2732 <div>The study entitled “Evaluating the Effectiveness of the FlexSpace System in HyFlex</div> <div>Flexible</div> <div>Classroom Management for General Education Courses” aims to</div> <div>1. evaluate the effectiveness of the FlexSpace system on students’ learning engagement in</div> <div>general education courses.</div> <div>2.</div> <div>analyze students’ satisfaction with the use of FlexSpace in HyFlex Flexible Classroom settings</div> <div>.</div> <div>3.</div> <div>examine the impact of FlexSpace on students’ learning outcomes in general education courses.</div> <div>The evaluation of the FlexSpace system in HyFlex learning environments can be applied to routine</div> <div>academic practices, enhancing learning efficiency, skill development, communication, and</div> <div>collaboration among diverse groups of learners. Supporting students, s</div> <div>taff, and other stakeholders</div> <div>using</div> <div>FlexSpace contributes to the creation of a modern and effective learning and working</div> <div>environment. The findings from this evaluation provide valuable insights for improving instructional</div> <div>practices, developing technological</div> <div>competencies, strengthening technical and psychological</div> <div>support, fostering learning communities, ensuring continuous assessment and improvement, and</div> <div>enabling effective resource allocation</div> <div>-</div> <div>all crucial for successful hybrid learning.</div> <div>Changes in work practices associated with the adoption of FlexSpace in HyFlex classroom</div> <div>management yield both positive and negative impacts. With appropriate support and</div> <div>continuous improvement, negative effects can be minimized while positive outcomes are</div> <div>strengthened, ultimately enhancing the effectiveness of teaching and learning through the</div> <div>FlexSpace system.</div> Paphitchaya Silpaksa Ratchaneewan Sujarit Copyright (c) 2026-04-01 2026-04-01 121 127 Developing a Digital-Enriched Instructional Media Design Process for the General Education Course http://icbtsproceeding.ssru.ac.th/index.php/ICBTSPARIS2026/article/view/2733 This study aims to develop a process for designing instructional media for the general education course, intending to provide an effective learning experience for students. The sample group consists of 3,000 undergraduate students enrolled in the GEN0320 Digital Millionaire course in the 2023 academic year at Suan Sunandha Rajabhat University. This project seeks to gain a deeper understanding of students' needs and satisfaction by employing quantitative research methods, focusing on accessibility, diverse learning approaches, and enhanced communication between instructors and students. The overall satisfaction of participants is at the very high level, with an average score of 4.66. This research contributes to educational innovation and improves students' self-development, fostering a foundation for national development. Educational technology supports diverse learners, aligning with national education laws and 21st-century learning standards, emphasizing lifelong learning, critical thinking, collaboration, and adaptability. The study further aligns with Thailand's Education 4.0 strategy, preparing students with essential skills for future challenges. Paitoon Charonpak Thanakorn Uiphanit Chalermpol Tapsai Copyright (c) 2026-04-01 2026-04-01 128 132 Design and Development of a Dashboard System for Monitoring Operational Plans for Organizations http://icbtsproceeding.ssru.ac.th/index.php/ICBTSPARIS2026/article/view/2734 This study on the design and development of a dashboard system for monitoring organizational action plans aimed to explore the creation of a dashboard for reporting progress on strategic performance indicators and to analyze data management methods that enhance the effectiveness of information presentation. Data were collected from 30 personnel at Suan Sunandha Rajabhat University. The findings revealed that the design and development of the dashboard using Looker Studio (Data Studio) provided an effective approach to data visualization. The appropriateness of transforming traditional reports into a dashboard format was rated at the highest level (x̅ = 4.63). The use of multiple chart types was also rated at the highest level (x̅ = 4.43), while combining charts with numerical tables was rated at a high level (x̅ = 4.18). The use of two colors in dashboard design was rated at a high level (x̅ = 4.43), whereas the use of three colors received the highest rating (x̅ = 4.68). To ensure clarity, the dashboard design adopted no more than three colors: green representing “Achieved,” yellow or orange indicating “Ongoing (NA),” and red signifying “Not Achieved.” Regarding data management and presentation, user satisfaction with the dashboard system was found to be high. Report completeness was rated at the highest level (x̅ = 4.23); report accuracy at a high level (x̅ = 4.68); aesthetics at the highest level (x̅ = 4.68); ease of use at the highest level (x̅ = 4.90); and clarity of communication at the highest level (x̅ = 4.68). Overall, user satisfaction with the dashboard reporting system was rated at the highest level (x̅ = 4.70), with general satisfaction also rated at the highest level (x̅ = 4.67). Krisana Aree Sinchai Poolklai Thanakorn Uiphanit Copyright (c) 2026-04-01 2026-04-01 133 138 An Exploration of Technical Issues Faced by Students in General Education Courses at The Office of General Education and Innovative Electronic Learning, Suan Sunandha Rajabhat University http://icbtsproceeding.ssru.ac.th/index.php/ICBTSPARIS2026/article/view/2735 This study about technical issues encountered by students in online, on-site, and on-demand for general education courses at Suan Sunandha Rajabhat University. Using quantitative research with a sample of 400 undergraduate students were analyzed through mean, percentage, standard deviation, and correlation techniques. Results show students experienced technical problems at a high level, particularly unstable internet connectivity (????̅ = 4.32), audio - visual disruptions (????̅ = 4.10), and device incompatibility (????̅ = 3.95). These issues significantly impacted learning, especially content accessibility and overall learning effectiveness. The study recommends strengthening digital infrastructure, improving system usability, and providing technical support and training to enhance the quality of general education learning environments. Wimonwan Nakasun Phachaya Chaiwchan Lamphai Trakoonsanti Copyright (c) 2026-04-01 2026-04-01 139 144 Enhancing Students' Awareness and Understanding in Using the Flexspace System at Suan Sunandha Rajabhat University http://icbtsproceeding.ssru.ac.th/index.php/ICBTSPARIS2026/article/view/2736 This study investigated students’ awareness and understanding of the FlexSpace learning system at Suan Sunandha Rajabhat University. A sample of 350 undergraduate students completed questionnaires measuring awareness, understanding, and system-use factors. The results showed a high overall level of awareness and understanding (Mean = 4.57). A pre–post comparison indicated improvement from 3.42 to 3.89 after implementing instructional improvements, reflecting a 10% increase in perceptual efficiency. Recommendations include strengthening communication, improving system support, and ensuring adequate technological resources. Suppalak Pongpipat Chalermpol Tapsai Napasri Suwanajote Copyright (c) 2026-04-01 2026-04-01 145 150 The Development of an Academic Work Management Model Using a Digital Calendar to Enhance Collaboration: A Case Study of General Education, Suan Sunandha Rajabhat University http://icbtsproceeding.ssru.ac.th/index.php/ICBTSPARIS2026/article/view/2737 This research, “The Development of an Academic Work Management Model Using a Digital Calendar to Enhance Collaboration,” aimed to develop a work management model and evaluate the satisfaction level of personnel towards it. The sample group consisted of academic staff from The Office of General Education and Innovative Electronic Learning, Suan Sunandha Rajabhat University. A questionnaire was used as the research instrument to measure satisfaction across six dimensions of collaboration: 1) Data Connectivity, 2) Redundancy Reduction, 3)Team Efficiency, 4) Collaboration Satisfaction, 5) Communication Clarity, and 6) Team Involvement. Data were analyzed using mean and standard deviation. The findings revealed that the overall satisfaction with the management model using a digital calendar was at the highest level ( x̅ = 4.78, S.D. = 0.48). When considering each dimension, all were rated at the highest level. The dimension with the highest mean score was Collaboration Satisfaction ( x̅ = 4.86), followed by Data Connectivity ( x̅ = 4.81), and both Team Efficiency and Team Involvement ( x̅ = 4.77), respectively. In conclusion, the academic work management model using a digital calendar is a highly effective tool for promoting collaborative work. It demonstrably improves satisfaction and enhances coordination among academic staff. This model can serve as a guideline for implementation in other departments to improve operational efficiency.. Rattanakul Kongpha Jarumon Nookhong Natnichar Kleebbuabarn Copyright (c) 2026-04-01 2026-04-01 151 159