The Effectiveness of Procurement Techniques and Impact on the Organization

Abstract

Public procurement is a critical mechanism through which public organizations transform public budgets into tangible services and infrastructure. Ineffective procurement practices often lead to inefficiency, delays, and diminished organizational performance, particularly in public-sector institutions. This study examines the effectiveness of procurement techniques and their impact on organizational performance through a qualitative case study of a public university in Thailand. The study analyzes procurement practices related to the hiring of design and construction supervision services. Data were collected through document analysis of procurement regulations, internal operational guidelines, and procedural records, and were analyzed using qualitative content analysis. The findings indicate that structured procurement techniques—namely open invitation, selective procurement, direct procurement, and design competition—significantly enhance compliance, operational efficiency, risk reduction, and institutional credibility. The study contributes to public procurement and public management literature by providing empirical evidence from a higher education institution in Southeast Asia. Practical implications for policy implementation and organizational management are discussed.