ORGANIZATIONAL PERFORMANCE EFFECTING TO HOW POLICY, LEADERSHIP, AND INNOVATION DRIVE AGILITY AND RESILIENCE

Abstract

This paper examines how organizational policies, leadership, and internal management
innovations drive agility and resilience, ultimately boosting organizational performance. The
research was conducted both quantitative and qualitative research methods. The quantitative
component involved surveying a sample of organizations, while the qualitative component
consisted of interviews with industry experts.
The findings indicate that organizational policies encompassing good governance, risk
management, green management, and social responsibility positively impact organizational
agility and resilience. Additionally, leadership dimensions such as charismatic, servant, and
parental leadership styles were found to enhance agility and resilience. Internal management
innovations in green processes, technology, and marketing also contributed to boosting agility
and resilience. The enhanced agility and resilience driven by organizational policies, leadership,
and internal innovations led to improved organizational performance in terms of increased
market share and profitability provides valuable insights for managers and policymakers on
how to enhance organizational adaptability and robustness to navigate dynamic and uncertain
business environments. The research framework and findings offer a comprehensive model for
boosting overall organizational performance.