Satisfaction Of Lecturers With Staff Services,General Department,Faculty Of Fine And Applied Arts,Suan Sunandha Rajabhat University

Abstract

The research title was Satisfaction of Lecturers with Staff Services, General Administration Department, Faculty of Fine and Applied Arts, Suan Sunandha Rajabhat University. This study aimed 1) to study satisfaction level of lecturers with staff services, General Administration Department, Faculty of Fine and Applied Arts, Suan Sunandha Rajabhat University and 2 ) to study the problems and suggestions of lecturers with staff services, General Administration Department, Faculty of Fine and Applied Arts as a guideline to improve the service to be able to satisfy more satisfied service users. The samples of this study were 46 lecturers. The research instrument was the questionnaire to collect data . The data from the questionnaire were analyzed quantitatively for descriptive statistics such as average and standard deviation. The research results were as follows: The research result showed that lecturers contacted staff for services at General Administration Department, Faculty of Fine and Applied Arts that the satisfaction of all staff services in all departments was at the highest level ( X = 4.77, S.D. = 0.413). In contrast, the satisfaction of each staff services showed that lecturers had the satisfaction of information technology (IT) was at the first highest level ( X = 4.81, S.D. = 0.383, human resources was at the second highest level ( X = 4.80, S.D. = 0.397), general affairs was at the third highest level ( X = 4.77, S.D. = 0.419), and public relations was at the fourth highest level ( X = 4.72, S.D. = 0.454).