The Role of Artificial Intelligence in Enhancing Sustainability in Educational Organizations

Abstract

Educational organizations increasingly faced sustainability challenges driven by economic uncertainty, environmental pressures, and rapid technological change. Artificial intelligence (AI) emerged as a practical tool that supported educational organization s in improving operational efficiency, strengthening decision-making, and enhancing long-term sustainability, even under resource constraints. This study examined the role of artificial intelligence in enhancing the sustainability of educational organizations in Thailand. A quantitative research approach was adopted, with survey data collected from 400 administrators and staff working in educational organizations. Descriptive statistics and exploratory factor analysis were employed to identify key artificia l intelligence -related variables, while multiple regression analysis was used to examine the influence of artificial intelligence on sustainability performance. The results indicated a significant positive relationship between artificial intelligence adopt ion and sustainability across economic, environmental, and social dimensions. AI -related capabilities, particularly data -driven decision support, process automation, and intelligent information management, were found to enhance operational efficiency and o rganizational resilience. The findings highlighted artificial intelligence as a strategic enabler of sustainability in educational organizations and provided practical insights for administrators and policymakers seeking to support sustainable development within the education sector.