Internal Communication in Organizations and Work Performance

Abstract

The objectives of this research were to study internal communication in organization that affected work performance which the study was conducted by employees of one government organization in Thailand. The research approach uses quantitative research. The sample consisted of 300 personnel of government employee using a simple random sampling method. The data collection used questionnaires tested for the validity and reliability of the questionnaires. Statistics used in the analysis were frequency, percentage, mean, standard deviation, and multiple regression analysis. The results revealed that the factors of internal communication in organization that affect the work performance with a statistical significance at the 0.05 level are communication within the organization in terms of target grouping, the use of technology, the use of content, and the use of personal. While the use of context did not affect the work performance.

Keywords— Government Employee, Internal Communication, Work performance