Job Satisfaction and Organizational Commitment When Working from Home During COVID-19 Pandemic

Abstract

This research aimed to study the influence of job satisfaction on organizational commitment when working from home during Covid-19 pandemic. This research uses a quantitative research approach. The sample group is government employee in the government organizations and located in Bangkok with 300 samples selected from the population using cluster sampling. The data were collected by using questionnaires tested for the validity and reliability. The statistics used in the analysis were frequency, percentage, mean, standard deviation, and multiple regression analysis. The results of the research revealed that job satisfaction in the aspect of nature of work (β=.22) had the greatest influence on organizational commitment, followed by opportunity and advancement (β=.18) and compensation (β=.14), respectively. Whereas job satisfaction in the aspect of supervisor satisfaction and colleague satisfaction did not affect the efficiency performance of accountant in private company located in Bangkok. The job satisfaction consisted of nature of work, compensation, and opportunity and advancement, where all three variables could explain the variance in service satisfaction at 52.71 percent, and were able to predict organizational commitment at a statistically significant level of .05.

Keyword—Government employee, Job satisfaction, Organizational commitment