MATERIAL MANAGEMENT SYSTEM DEVELOPMENT FACULTY OF HUMANITIES AND SOCIAL SCIENCES, SUAN SUNANDHA RAJABHAT UNIVERSITY

Abstract

The objectives of this research were: 1) to investigate the current state and user satisfaction of the material management system, and 2) to explore the development requirements for the Material Management System at the Faculty of Humanities and Social Sciences, Suan Sunandha Rajabhat University. The sample group consisted of 40 personnel from the faculty, selected through purposive sampling. The research instrument was a 5-point Likert scale questionnaire. Data were analyzed using percentage, mean (????̅), and standard deviation (S.D.). The research findings revealed that: 1) Current System State: Overall satisfaction with the current material management system was at a “High” level (????̅ = 3.81, S.D. = 0.85). The highest-rated aspect was personnel’s knowledge and understanding of supply regulations (????̅ = 4.38). Conversely, material storage received the lowest score, falling within the “Moderate” level (????̅ = 3.25), and 2) Development Requirements: Overall demand for system development was at a “High” level (????̅ = 3.65, S.D. = 0.97). The top priority for development was personnel training to accommodate new technology (????̅ = 4.25), followed by the enhancement of requisition and auditing processes (????̅ = 4.00). In conclusion, the development of the material management system should focus on upskilling personnel’s digital competencies alongside optimizing the physical and digital storage framework. Addressing these areas will enhance organizational supply management efficiency, transparency, and operational agility.