Satisfaction Survey on the Journal of Allied Health Sciences, Suan Sunandha Rajabhat University, in 2025

Abstract

This study aimed to examine and assess stakeholder satisfaction with the Journal of Allied Health Sciences, Suan Sunandha Rajabhat University, focusing on the article submission and review process, the timeliness of editorial feedback, publication quality, and academic credibility. A quantitative descriptive research design was employed and conducted at the College of Allied Heal th Sciences, Suan Sunandha Rajabhat University, Samut Songkhram Campus, between January and August 2025 . The study sample consisted of 100 participants, including authors and readers of the journal . Data were collected using a structured questionnaire comprising three sections and analyzed using descriptive statistics. The findings indicated that overall satisfaction with the journal was high, with an average mean score of 3.80. Across specific dimensions, including content quality (mean = 3.81), design and layout (mean = 3.80), and practical usefulness (mean = 3.77), satisfaction levels were consistently high. Feedback from respondents was used to enhance the journal 's operational processes, particularly in manuscript management, peer -review communication, and layout design, resulting in greater efficiency and transparency . The study underscores the importance of continuous improvement in editorial management and demonstrates that systematic stakeholder evaluation is vital to sustaining the journal 's academi c excellence, credibility, and high publication standards.