A Comparative Analysis of RFID and NFC Systems for Enhancing Warehouse Efficiency: A Case Study of RX Manufacturing Co., Ltd.

Abstract

This study examines the comparative potential of RFID (Radio Frequency Identification) and NFC (Near Field Communication) technologies in enhancing warehouse efficiency, focusing on RX Manufacturing Co., Ltd., a pharmaceutical and medical device producer. The challenges faced include complex workflows, high error rates, and inefficient manual systems reliant on barcodes and RFID. While RFID offers advantages in data range and automation, its high costs and environmental limitations hinder broader adoption. NFC, as a low-cost, short-range communication technology, provides a viable alternative. Through behavioral observation, interviews, and experiential feedback, the study highlights NFC's benefits, including a 15% reduction in task times, a 67% drop in errors, and an 85% satisfaction rate among staff. Additionally, NFC's user-friendly nature supports rapid adaptation, with implementation completed in just two weeks. Key findings emphasize NFC's superior cost-efficiency, operational simplicity, and real-time tracking capabilities compared to RFID. Recommendations include integrating NFC with IoT, enhancing staff training, and expanding its application to raw materials and logistics for holistic improvements. This research concludes that NFC is a transformative solution for warehouse management, offering significant cost savings, error reduction, and efficiency gains, positioning it as an essential tool for modern warehouse operations.